Wednesday, 25 March 2015

4 Ways VoIP Improves Customer Service

Did you know that switching to VoIP can improve productivity in the office? It can also enable customer representatives to better serve callers and inquirers. Figure out how on the VoIPITS blog.

4 Indicators That Your Business Needs Hosted PBX

MyPBX explores the signs and symptoms of antiquated phone systems, and the steps needed to upgrade to the cloud. Continue reading here to learn what those indicators are.

Thursday, 13 February 2014

Why the “Fax Object” Is Still Relevant Today

Exploring Additional MyPBX Features for Small Businesses:

MyPBX Fax Object

Last week, we briefly touched upon MyPBX's “notification” object. As outlined in the post, this object enables users to receive messages via email or SMS when specific events, such as a fax or conference, occurs. Of course, the conference function is a treasured feature among businesses around the world, but many hesitate to find value in the fax object. It is here that we must point out that faxing is not totally obsolete and is very much still a component of modern business.

Learn more about faxing by reading the rest of the article